Consumer Health Data Privacy Policy

Overview and scope

PanjabiBook is a community website, not a healthcare provider or a medical-record service. This policy supplements our Privacy Policy for personal information treated as consumer health data under applicable law, including the Washington My Health My Data Act and Nevada’s consumer health privacy law where they apply. Health-related information can reach us when people use ordinary community features. The examples below describe those pathways; they do not mean that we request a medical history or collect every listed category from every member.

1. Collection, use and disclosure

The categories disclosed depend on what you submit and the feature you use. A file or message may contain more than one category. Only information linked or reasonably linkable to a person and covered by the relevant law falls within that law’s definition.

Do not upload another person’s private health information without the necessary authority and permission. Public posts can be copied or reshared by others. Private messages should not be treated as confidential clinical communications.

2. Limits on use and consent

Processing must be limited to what is necessary for a service you request, valid consent where required, or another applicable legal permission. This notice and acceptance of general Terms of Service do not replace separate consent required for health-data collection or sharing. It does not authorize sale of health data, health-based advertising or unrelated research. Any new use requiring consent or authorization must meet those requirements before it begins.

3. Providers and external services

PanjabiBook uses hosting and community software, Jetpack/Automattic services and external features described in our Privacy Policy. An installed plugin does not mean its developer receives all content. If you submit health details to PanjabiBook AI, the question and relevant context can be transmitted to Google Gemini. Do not submit confidential health information to AI chat. Speech tools and embedded videos can involve additional providers. External services may collect activity over time and across websites under their own settings and policies; health-related context can make that activity sensitive. See our Cookies Policy.

4. Other disclosures and retention

Information may be disclosed in response to a valid legal requirement or to address a safety incident only where permitted by applicable law. Any transfer in a business reorganization remains subject to applicable health-data protections. Access should be limited to authorized people and providers who need it for the permitted purpose. Data may remain in active records, backups or provider systems while needed for that purpose or a legal obligation. Health-data deletion requirements and deadlines take priority over general retention language in our Privacy Policy. No online system can guarantee absolute security.

5. Your rights and how to request them

Depending on applicable law, you may request confirmation of collection or disclosure, access to covered data and recipient information, deletion, or withdrawal of consent. To start, email support@panjabibook.com with the subject “Health Data Privacy Request,” or use our Contact Us page and choose “Privacy and safety.” Include your account email or username and the action requested. Identify relevant content with a link if possible; do not send medical records, passwords or identity documents in the initial request. We may ask for proportionate information to verify the request. Requests will be handled within applicable statutory deadlines, with any permitted extension explained.

6. Corrections and appeals

You can edit your own content where controls are available or ask support to review a correction. If a rights request is denied, reply to the decision or email support with the subject “Health Data Privacy Appeal” and the original request reference. Explain why you want another review without repeating unnecessary health details. We will communicate the outcome and reasons within the applicable deadline. If an appeal is denied, we will provide information about contacting the relevant attorney general or regulator where required.

7. Material changes and contact

We will update the effective date and provide notice of material changes before they take effect through an appropriate site notice or direct communication. Any consent required for a new collection, purpose or recipient must be obtained separately; continued browsing alone is not that consent. For questions, contact support@panjabibook.com. Requests may be made in Punjabi or English. This policy is specific to PanjabiBook and does not describe Meta’s practices.